07 January 2007

Relationships

I agreed in an article for Planet Advocacy (March 2005, pp.10-11) that advocacy was all about 'relationships, drama and expression'.

It's not really possible to pick out one of these terms and stress it above the others, but I do want to say a few words about relationships at this point. I'm talking about 'professional' relationships between advocate and partner, and I'm also thinking about other types of professional relationship (e.g. doctor-patient, etc.). I also wonder what we can learn from our experiences of all kinds of relationships (including with friends or children say), although sexual relationships are far more complicated and I'm not thinking about them here.

Firstly we do form some kind of relationship as soon as we meet someone. Sometimes we immediately find ourselves in some kind of conflict, occasionally we seem to have a meeting of minds, but mostly there is an initial period of getting to know each other. Whatever, if we are engaging or communicating with someone, there is a relationship.

Very often today as soon as we start to think about relationships in a professional context alarm bells start to ring: there have been so many scandals and abuses of trust that professional relationships are clearly prescribed and objectified - in particular they must be objective and dispassionate.

I think this is the wrong place to start: I've already argued that we need to protect vulnerable people from objectivity, and surely a working relationship should be about identifying some shared goals first of all, and, as advocates know well, this is often irreconcilable with having a dispassionate and objective relationship (where a 'person' inevitably becomes known as a 'client'...)

On the contrary, advocacy has a history of being partial, of being on the side of the partner: the primary goal is to form a relationship of mutual understanding and trust. This is very important as it's the only way to get to be able to really communicate with someone. It's very hard to break through the barriers of distrust and suspicion that many service users harbour, and we need all the benefits of independence and sympathy, loyalty and tenacity, inclusion and respect to be able to support people properly. Yes, boundaries need to be clear, but they come after (or at least during) the informal negotiations about trust.

All I'm going to do in this post is to open up and question the role and type of relationships. They certainly form a key part of advocacy practice, yet I think their role and the way we work with them is far more complicated than most people have acknowledged in writing about advocacy.

Food for thought hopefully...?

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